PRIVACY POLICY

These terms of sale will apply if you place orders on our website. To place an order on our website you must be over 18 years of age, and have a credit or debit card acceptable to us in your name. We reserve the right to decline a new customer or to suspend or disable your account at any time and at our sole discretion. In addition to the price of the goods or services you purchase from our website, a delivery or a collection charge as may also be payable by you.

For your protection and security, and in order to verify the debit or credit card details provided, we will contact your card issuer on the day you order from us to request a pre-authorisation. We will verify your card for each time you order. It is important to point out that this pre-authorisation is not a charge to your card and will not be billed to you. Your card issuer may hold this amount for a short period, but this will never be taken from your account.

We will debit the total value of your order once it has been delivered or collected. All prices quoted are inclusive of any Value Added Tax or other tax.

Your right to return an item does not apply to certain goods and services unless they are faulty on delivery or collection or misdescribed. Returns policy for items which are not liable to deteriorate, or expire rapidly - If you return an item(s) which is damaged or faulty, misdescribed or parts are missing straightaway or within 14 days of delivery or collection you may request either a full refund, a price reduction, or replacement or repair of the item(s). If You discover the item(s) is damaged, faulty, mis-described or parts are missing after 14 days from delivery or collection, you may return the item(s) and request either a repair or replacement.

Returns policy for items which are liable to deteriorate, or expire rapidly - If you are not happy with the quality of any item(s), we will happily offer you a replacement item(s) or refund the money paid for the item(s) if you let us know before the expiry date indicated on the item(s) or, where an item does not specify an expiry date, within 3 days after you received your order. You must store the item(s) in the manner appropriate to the type of goods as we may require them to be returned and they must be returned to us in the same condition they were delivered to, or collected by, you. Note that sometimes it will not be possible for us to provide a replacement for an item e.g. because the item no longer exists. In these circumstances we will offer you a refund for the item only.

Nothing in this Agreement shall in any way limit our liability for death or personal injury resulting from a breach of contract, tort or negligence on our part, or limit any legal rights you have as a consumer. Our goods and services are sold to you on the basis that you are a consumer therefore we will not be liable for any special losses that you might suffer using, re-distributing or reselling the goods as part of a business.