Privacy Policy

The Collection of Personal Information

Personal information from you, such as your name, email address or telephone number which is provided via our contact forms is treated as confidential information..

Your email address will never be sold to 3rd parties or spammed.

Collecting Domain Information

EB Consults Ltd collects domain information as part of its analysis of the use of this site. This data enables us to become more familiar with how people visit our site, how often they visit and what parts of the site they visit most often. This information is collected automatically and requires no action on your part.

Disclosure to Third Parties

EB Consults Ltd does not pass on or sell email addresses or any other information to 3rd parties.

Warranties & Representations

EB Consults Ltd makes no representation that information or materials available on this site, or on other sites linked to this site, are appropriate or available for use in other locations, or accessible from locations where their contents may be illegal or prohibited. If you choose to access this site from other locations, you do so of your own initiative and are solely responsible for compliance with applicable local laws.

Disclaimer of warranty

While EB Consults Ltd attempts to provide accurate information or materials on this site, or on any sites linked to this site, all such information is provided "as is." and EB Consults Ltd does not warrant or make any representations regarding the validity, accuracy, completeness, or reliability of such information or materials, or of the results of using same.

Website Links

This website may contain links to websites operated by other parties. We do not control such websites and EB Consults Ltd take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in such websites.

Use of Cookies

Some pages on this site use "cookies," which are small files that the site places on your hard drive for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating the website more user-friendly.

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may find it harder to access certain information on this site.



TERMS AND CONDITIONS

This website is presented and operated by EB Consults Ltd from within the United Kingdom. It aims to give you great service. Below are the conditions under which you may use this website, what you can expect from EB Consults Ltd and the terms under which you may place orders on this website.


1. DEFINITION OF TERMS

"You" and "Your" means any person ordering goods and services from EB Consults Ltd. You must be over 18 years of age.

“Account" means your details and order history which is created when you order through our website.

"Website" means this website at https://ebconsults.co.uk.


2. TERMS OF USE

From time to time it will be necessary for us to carry out maintenance on the website which may result in occasional periods of downtime. We can't promise that the website will be uninterrupted or error-free or that defects in the website will be corrected.

You can use our website to browse and buy goods and services from us and to manage your account with us but not for any other purpose.

We may update the website from time to time, and may change the content at any time. However, do note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it. Although we try to update the information on the website, we make no representations, warranties or guarantees, that the content on the website is accurate, complete or up-to-date.

We do not guarantee that the website, or any content on it, will be free from errors or omissions.

All rights, including without limitation any intellectual property rights, in any data on the website, or any part of the website, provided by us or you, or any third party, such as for example your shopping list will automatically be owned by EB Consults Ltd. You agree that you are not allowed to use the data, or permit any third party to use it, without our express permission. If the law prevents us from automatically owning any rights in the data, you now assign such rights to us.

You are responsible for configuring your information technology, computer programmes and platform in order to access the website. You should use your own virus protection software.

You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.

Governing Law

These terms of use are subject to English law and the exclusive jurisdiction of the English courts.

Changes to these Terms

If we make any changes to these terms of use we will let you know as soon as possible by posting the changes on this website.


3. TERMS OF SALE

These terms of sale will apply if you place orders on our website.

To place an order on our website you must be over 18 years of age, and have a credit or debit card acceptable to us in your name. We reserve the right to decline a new customer or to suspend or disable your account at any time and at our sole discretion.

In addition to the price of the goods or services you purchase from our website, a delivery or a collection charge as may also be payable by you.

For your protection and security, and in order to verify the debit or credit card details provided, we will contact your card issuer on the day you order from us to request a pre-authorisation. We will verify your card for each time you order. It is important to point out that this pre-authorisation is not a charge to your card and will not be billed to you. Your card issuer may hold this amount for a short period, but this will never be taken from your account.

We will debit the total value of your order once it has been delivered or collected. All prices quoted are inclusive of any Value Added Tax or other tax.

Your right to return an item does not apply to certain goods and services unless they are faulty on delivery or collection or misdescribed.

Returns policy for items which are not liable to deteriorate, or expire rapidly - If you return an item(s) which is damaged or faulty, mis-described or parts are missing straightaway or within 14 days of delivery or collection you may request either a full refund, a price reduction, or replacement or repair of the item(s). If You discover the item(s) is damaged, faulty, mis-described or parts are missing after 14 days from delivery or collection, you may return the item(s) and request either a repair or replacement.

Returns policy for items which are liable to deteriorate, or expire rapidly - If you are not happy with the quality of any item(s), we will happily offer you a replacement item(s) or refund the money paid for the item(s) if you let us know before the expiry date indicated on the item(s) or, where an item does not specify an expiry date, within 3 days after you received your order. You must store the item(s) in the manner appropriate to the type of goods as we may require them to be returned and they must be returned to us in the same condition they were delivered to, or collected by, you. Note that sometimes it will not be possible for us to provide a replacement for an item e.g. because the item no longer exists. In these circumstances we will offer you a refund for the item only.

Nothing in this Agreement shall in any way limit our liability for death or personal injury resulting from a breach of contract, tort or negligence on our part, or limit any legal rights you have as a consumer. Our goods and services are sold to you on the basis that you are a consumer therefore we will not be liable for any special losses that you might suffer using, re-distributing or reselling the goods as part of a business.


4. USE OF CARDS

If You find your card has been used without your authority please tell us within 24 hours of finding out. You must also tell your card issuer within the time limits you agree in your card scheme rules.

You must pay for your order using a credit or debit card.


5. COMPANY INFO

This website is run by EB Consults Ltd whose registered office is at:

105 Woodward Road

Dagenham, RM9 4ST

United Kingdom

VAT registration = GB 285 8500 74

Company Registration = 11159827

Telephone: 0746 694 4480

Email: [email protected]